Operating Model and Organisation Design
If your organisation isn’t designed for your strategy, it won’t deliver it. We help you design one that does.
A brilliant strategy, or a detailed roadmap won’t matter if your organisation isn’t built to deliver them.
Too often, organisations spend valuable resources trying to ‘restructure’ their way to success. All the while, failing to address the broken link between their operating model, roles, how teams work together, structure, and their strategy execution.
Our approach can help you design an organisation that delivers outcomes fast.
Ready to design the organisation you’ve been dreaming of?
What we do
We combine the rigour of design with the reality of implementation. By co-designing with your leaders, we create an operating model that works for your organisation and your people, in the real world. Our Built-to-Work methodology focuses on three essential elements:
Clarity of purpose
We work with you to define what your organisation exists to achieve, and the outcomes that matter most.
Alignment of structure
We design the roles, laters and accountabilities that bridge the gap between your purpose and your people.
Performance enablement
We equip your leaders with the governance, processes, capabilities and performance measures they need to deliver results.
The Levant difference? From the first workshop to final implementation, we ensure your operating model doesn’t just look good on paper, it thrives in practice.
Why partner with us?
End-to-end specialists: we bridge the gap between high-level design knowledge and the ‘boots on the ground’ experience needed for practical implementation.
Collaborative process: we don't design for you; we design with you. This builds ownership and understanding from day one.
Proven track record: since 2012, we have partnered with organisations of all sizes to turn complex strategies into functional, high-performing realities.
Ready to design your organisation with confidence?
A great strategy deserves an operating model that brings it to life. Let’s design an operating model that enables your people and your organisation to thrive.
Key concepts
Our operating model and organisation design work focuses on a few key concepts. Here’s an overview of them.
Value Chain
What your organisation does.
The Value Chain represents the activities that are performed to deliver a purpose (i.e. a product or service). Each link in the Value Chain adds a component of value that is required to progress.
Operating Model
How your organisation works.
The Operating Model is how an organisation wants to operate to deliver the Value Chain. Generally, it is a visual representation that encompasses the strategy, strengths, environment and priorities of your organisation.
Functional Model
Groups responsibities.
The Functional Model represents the logical split of the Operating Model into initial organisational groupings. As a precursor to the Organisation Structure, it translates the sets of responsibilities within the Value Chain into buckets.
Org’ Structure
Teams and resources needed.
The Organisation Structure is your operational agreement that represents the departments, teams and roles required to deliver your Operating Model. The final product will reflect many factors, including the capability, capacity, contribution and other configuration elements prevalent in your organisation.